Last updated: 22 August 2026

Spectrum-Link respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit spectrum-link.com, contact us, make an enquiry, or use our services.

Spectrum-Link provides neurodiversity consultancy and related services, helping organisations develop more inclusive, accessible and neurodiversity-informed workplaces and practices.

For the purposes of UK data protection law, Spectrum-Link is the data controller where we determine how and why your personal information is processed.

Website: spectrum-link.com
Email: Jamie@spectrum-link.com

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the email address above.

We may collect personal information when you contact or interact with Spectrum-Link.

This may include:

• Your name
• Email address
• Telephone number, where provided
• Organisation or employer
• Job title or professional role
• Information you provide through our website contact forms
• Information contained within emails or other communications with us
• Details about services you enquire about or receive from us
• Feedback and correspondence
• Technical information relating to your use of our website

We only ask you to provide information that is reasonably necessary for us to respond to your enquiry or provide our services.

Because Spectrum-Link operates within the field of neurodiversity, individuals may sometimes choose to provide information about disability, neurodivergence, health conditions or personal circumstances.

Some of this information may be classed as special category personal data under UK data protection law and therefore receives additional protection.

Where Spectrum-Link processes this type of information, we will only do so where there is an appropriate lawful basis and an additional legal condition permitting us to process special category data.

Please only provide sensitive personal information where it is relevant and necessary for your enquiry or the services being provided.

We may use your personal information to:

• Respond to enquiries
• Communicate with prospective and existing clients
• Provide our consultancy and related services
• Prepare proposals, quotations and service information
• Manage professional relationships
• Maintain appropriate business records
• Improve our website and services
• Maintain the security and operation of our website
• Meet legal, contractual, accounting or regulatory obligations
• Establish, exercise or defend legal rights where necessary

We will not use your personal information for purposes that are incompatible with the reason it was originally collected unless permitted or required by law.

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Consent – where you have given us clear permission to use your information for a particular purpose.

Contract – where processing is necessary to enter into or perform a contract with you.

Legal obligation – where processing is necessary for us to comply with the law.

Legitimate interests – where processing is reasonably necessary for the operation and development of Spectrum-Link and those interests do not override your rights and interests.

Where we rely on consent, you may withdraw that consent at any time.

Our website is created and hosted using services provided by GoDaddy.

As part of providing website hosting and related services, GoDaddy may process certain technical information relating to website visitors.

This may include information such as IP addresses, device or browser information, website activity and other technical information required to provide, secure and improve the website.

GoDaddy operates under its own privacy and data protection practices in relation to the services it provides.

If you contact Spectrum-Link through our website contact form, email or another communication method, we may retain the information you provide so that we can:

• Respond to your enquiry
• Provide requested information
• Discuss or provide our services
• Maintain appropriate records of our communications

Please avoid providing unnecessary sensitive personal information when contacting us.

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to operate correctly. Other cookies or tracking technologies may be used to understand how visitors interact with the website.

Where consent is legally required for non-essential cookies or tracking technologies, these technologies will only be used in accordance with your cookie preferences.

You can use the cookie controls provided on our website to accept or decline applicable tracking technologies.

You can also control cookies through your web browser settings.

Spectrum-Link does not sell your personal information.

We may share personal information with trusted organisations where reasonably necessary to operate our business or provide our services.

These may include:

• GoDaddy and other website or technology providers
• Email and communications providers
• Professional advisers, such as accountants or legal advisers
• Contractors or service providers working on our behalf
• Regulators, government authorities or law enforcement where required by law

Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.

Some of the technology and service providers used to operate our website or business may process information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that the transfer is made in accordance with applicable UK data protection requirements and that appropriate safeguards are used where required.

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on the type of information, why it was collected, our relationship with you and any applicable legal, contractual or regulatory requirements.

When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.

Spectrum-Link takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet-based system or method of electronic communication can be guaranteed to be completely secure.

We may occasionally provide information about Spectrum-Link's services, activities or developments where permitted by law.

Where your consent is required for electronic marketing, we will obtain it before sending such communications.

You may ask us to stop sending you marketing communications at any time.

Under UK data protection law, you may have rights concerning your personal information.

Depending on the circumstances, these can include:

• Right of access – you can ask for a copy of personal information we hold about you.
• Right to rectification – you can ask us to correct inaccurate or incomplete information.
• Right to erasure – you can ask us to delete your information in certain circumstances.
• Right to restriction – you can ask us to restrict how your information is processed in certain circumstances.
• Right to object – you may object to certain uses of your personal information.
• Right to data portability – you may have the right to receive certain information in a portable format.
• Right to withdraw consent – where we rely on your consent, you can withdraw it at any time.

Not every right applies in every circumstance.

To exercise your rights or ask us about information we hold about you, contact:

Jamie@spectrum-link.com

We may need to verify your identity before responding to a request.

Spectrum-Link does not currently use personal information to make solely automated decisions that have legal or similarly significant effects on individuals.

If this changes, we will update this Privacy Policy accordingly.

Spectrum-Link's website and consultancy services are primarily intended for organisations and adults acting in a professional or personal capacity.

We do not knowingly use the website to collect personal information directly from children where doing so is unnecessary.

Where our professional work involves children or young people, information will be handled in accordance with applicable data protection and safeguarding requirements.

Our website may contain links to websites operated by other organisations.

Spectrum-Link is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy information provided by those organisations before providing them with personal information.

If you have concerns about how Spectrum-Link has handled your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices or legal obligations.

The latest version will be published on spectrum-link.com, with the date at the top showing when it was last updated.

Spectrum-Link
Website: spectrum-link.com
Email: Jamie@spectrum-link.com

© 2026 Spectrum-Link. All rights reserved.